Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Hansol Park

Hansol Park

March 6, 2024

5  out of  5 rating by Hansol Park
"I recently called to get a quote on auto and home bundled and I had a great experience with Michelle. She was so responsive, kind, willing to answer any questions, and no pressure at all. I feel like my first time State Farm experience started off on the right foot."
Profile photo of Jay Taylor

Jay Taylor

September 22, 2023

5  out of  5 rating by Jay Taylor
"Great service and outcome. Efficient fair, and helpful. Received compensation immediately and was assisted right away. No questions or problems. It’s almost like nothing happened. Rental and completion was made without problems."
Profile photo of Ann Bertino

Ann Bertino

September 17, 2023

5  out of  5 rating by Ann Bertino
"Ginny and her team - especially Michelle - are great. They are super responsive when I contact them and they are always able to help!"
Profile photo of Sonia Alvarez

Sonia Alvarez

July 10, 2023

5  out of  5 rating by Sonia Alvarez
"Michelle Siuda has ALWAYS been extremely attentive to our needs and timelines. A recent change in my daughter's policy had Michelle on the phone to us to talk about the differences. Thank you for such awesome service!!!"
Profile photo of dthiel19


July 9, 2023

5  out of  5 rating by dthiel19
"Been with Ginny since I was 16 years old and I am now 36 years old. Couldn't recommend a better person."
Profile photo of sharon keenan

sharon keenan

April 19, 2023

5  out of  5 rating by sharon keenan
"I am a new client who was looking for coverage within a couple of days and Ginny and Michelle were extremely responsive in making this happen. I also had several questions throughout the process and received an immediate reply each time. I highly recommend this agency!!!"
Profile photo of Michelle Gumz

Michelle Gumz

April 11, 2023

5  out of  5 rating by Michelle Gumz
"Being hit by a tornado sucks. However my Team at State Farm has been amazing. Not only did my agent Ginny call me the night of the incident, but continues to call and check on me often. Michelle keeps sending me emails checking if there is anything that I need too! In this horrible horrible chaos, I could not ask for a better group of humans to be on my side. I recommend them to EVERYONE! They don't get better than this folks!"
Profile photo of Evyn


March 15, 2023

5  out of  5 rating by Evyn
"I had a great experience getting a quote at Ginny Kelly’s office :) rep Michelle was amazing and kind and super resourceful and I’m super glad I chose this office to call today. Highly recommended!!!"
Profile photo of Cindy Neumann

Cindy Neumann

February 28, 2023

5  out of  5 rating by Cindy Neumann
"Ginny and her staff deliver great customer service. I called to get a quote on auto insurance and Michelle was very responsive. She provided the quote very quickly and ensured I understood the coverage and options. Working with Michelle was a great experience."
Profile photo of Jim & Mary W

Jim & Mary W

February 18, 2023

5  out of  5 rating by Jim & Mary W
"Have been clients for over 20 years, Ginny and her team have continued to provide great service at every step along the way. Always prompt and helpful with claims and questions and providing guidance as our insurance needs change."
Profile photo of Lucia G.

Lucia G.

February 8, 2023

5  out of  5 rating by Lucia G.
"Ginny and her staff have been very helpful and very pleasant to work with. It is always nice to go to her office and chat face to face; she is very nice person do deal with. She discussed multiple options for car and house insurance and worked with us to stay within our budget. I like the face to face interaction. I am so glad we switched to Ginny and her team! Looking forward for many years of working together."
Profile photo of Caroline Woods

Caroline Woods

October 13, 2022

5  out of  5 rating by Caroline Woods
"The entire staff has been great to work with. Have worked mainly with Michelle over the years and she has always been super attentive and great at taking care of our insurance needs. Would highly recommend"
Profile photo of Ed Boclair

Ed Boclair

October 12, 2022

5  out of  5 rating by Ed Boclair
"in 2003 we moved to Naperville from another state and one of the first decisions was transferring our existing State Farm relationship over to Ginny Kelly's State Farm agency. From day one, Ginny and the team have provided support, guidance, and outstanding service through life changes "kids starting to drive", difficult times, and the good time "downsizing our home". In this day and age where it's hard to get a real person to respond, the team provides unbelievable responsiveness and understands that their clients are real people. Thanks Ginny and team."
Profile photo of Waseem Nasser

Waseem Nasser

October 11, 2022

5  out of  5 rating by Waseem Nasser
"Excellent service. Always available to answer your questions and concerns. They work with you to look at possible options to lower your rates."
Profile photo of Jared Kaplan

Jared Kaplan

October 5, 2022

5  out of  5 rating by Jared Kaplan
"Michelle at Ginny Kelly's office has been simply fantastic. We relocated from New York to Illinois and she was beyond helpful for purposes of securing a home owner's policy. Moreover, she helped move our existing policies to Illinois without any issue. Thank you for being so helpful!!"
Profile photo of Michael Pieroni

Michael Pieroni

September 26, 2022

5  out of  5 rating by Michael Pieroni
"Ginny, Michelle, and Tracy are absolutely amazing! They are all incredibly helpful and when you email or call them, they get back to you in just minutes. 10/10 would and have recommended them to friends and family! Best agents around Naperville area!!!"
Profile photo of Terry ODowd

Terry ODowd

April 19, 2022

5  out of  5 rating by Terry ODowd
"Ginny Kelly is very responsive, answers all my questions and provides guidance on many topics."
Profile photo of Dianne Grosso

Dianne Grosso

April 18, 2022

5  out of  5 rating by Dianne Grosso
"We have been clients of Ginny Kelly for over 25 years. In this day and age of trying to get the best deal, Ginny and her team of associates have always earned our trust. Ginny had always been responsive to our requests and needs and we consider her a friend and trusted advisor."
Profile photo of bruce marshall

bruce marshall

March 8, 2022

5  out of  5 rating by bruce marshall
"Ginny and her team are excellent! I have been a client for over 30 years and they have taken care of me, my children and my parents. I always have someone to call when I have questions. They have also helped me every time I have made a claim. Overall there is no reason to search anywhere else for your insurance needs!"
Profile photo of Michael W. Helm

Michael W. Helm

January 7, 2022

5  out of  5 rating by Michael W. Helm
"I've been with State Farm all my adult life, but switched to Ginny's office shortly after moving to Naperville, many years ago. The office I had been working with for a long time couldn't get my home insurance policy payments set up correctly. I decided to give State Farm (Ginny) one opportunity and they did it right away. I'm glad I gave her office the opportunity to earn my business. They've never let me down."
Profile photo of Raj Joshi

Raj Joshi

December 21, 2021

5  out of  5 rating by Raj Joshi
"I have been with Ginny Kelly team for over 10 years. She has a professional, patient and caring team that supports the client base. I appreciate all the wonderful service and recommend them to everyone."
Profile photo of Ryan Auld

Ryan Auld

December 16, 2021

5  out of  5 rating by Ryan Auld
"I worked with Michelle at this office for a somewhat complicated car insurance situation and she was very knowledgeable and helpful. Would definitely recommend."
Profile photo of Rajeev Nair

Rajeev Nair

December 14, 2021

5  out of  5 rating by Rajeev Nair
"Have been working with Ginny Kelly and her employees for few years now and I have car/motorcycle/home and RV insurance with them. She has taken care of my needs very effectively and is very responsive."
Profile photo of Andrew Smid

Andrew Smid

November 23, 2021

5  out of  5 rating by Andrew Smid
"Great people and great service. Highly recommend"
Profile photo of Scott Anderson

Scott Anderson

November 15, 2021

5  out of  5 rating by Scott Anderson
"I have been a client of Ginny Kelly for home and auto coverage since moving to Illinois nearly 23 years ago. Her agency is helpful, friendly, efficient and responsive. Highly recommended."